Stopping Fraud Before It Starts: How Blueport Helps Retailers Protect Every Online Order
In a world where ecommerce is no longer optional, online transactions are a critical part of the furniture shopping experience. And with more customers buying big-ticket items online, there’s more opportunity, and unfortunately, more risk.
Not all fraud is malicious. We have all done it. Sometimes it’s as simple as a mistyped billing ZIP code or a mismatch between shipping and billing addresses. These small inconsistencies can trigger false declines or hold up otherwise legitimate orders. But at the other end of the spectrum, there are sophisticated attempts by bad actors to exploit vulnerabilities, using stolen credit card data, fake identities, or bot-driven attacks to push through fraudulent purchases. In both cases - whether it's an honest mistake or a coordinated fraud attempt, your brand is the one left holding the bag if you're not protected.
The challenge is real: every false decline risks a lost sale. Every fraudulent approval risks a chargeback. And every chargeback is not just a financial loss, it's a potential hit to your reputation, operational efficiency, and customer trust.
That’s where Blueport comes in
Our platform equips retailers with industry-leading chargeback prevention tools that go far beyond the basics. Every order placed through a Blueport-powered site is screened by Stripe’s platform-wide fraud detection engine, Radar, using machine learning and signals from millions of businesses to identify risk. For Enterprise retailers, we offer Radar for Teams, an enhanced version that allows for tailored rule sets, letting retailers flag specific behaviors and automatically hold suspicious transactions for review before any fulfillment takes place.
Prefer more control? Enterprise retailers can choose to route reviews through their own teams or leverage Blueport’s fraud specialists to manage the process on their behalf. We also support Kount as an alternative to Stripe’s fraud prevention engine, giving retailers flexibility based on preference or prior experience.
It's about confidence - not just for your business, but for your customers. With Blueport, furniture retailers gain a scalable, reliable defense against fraud that helps ensure only the right orders get through, protecting your revenue, your brand, and your customer experience.
Want to see how Blueport can help safeguard your business from fraud while delivering a seamless shopping experience?
Let’s talk - contact us to schedule a conversation with our team.
