PATENTED WEB-STORE TECHNOLOGY

Most furniture retailers run two businesses under one roof

The website sells one way. The store sells another. The shopper feels the gap.

OneView closes it.

OneView is Blueport's patented technology that connects your website to your point-of-sale system. Carts, quotes, customer records, and orders move between channels in real time. The shopper's path stays continuous. Your team works from one set of data.

OneView connecting a furniture website and showroom
NOT A GENERIC ECOMMERCE ADD-ON

Built for the way furniture is actually sold

Local retailers. Physical showrooms. Real sales staff. Purchases that take weeks, with tickets large enough to demand confidence before the close. OneView was built for all of it.

Blueport handles the digital experience. Your POS handles the in-store transaction. OneView keeps them in sync, in real time, at every touchpoint. Most platforms see one or two steps of the purchase. OneView sees all of it, and connects every step to one customer and one team.

Shopper and salesperson connected through OneView

Happier customers, happier retailers

OneView changes the experience on both sides of the counter.

SHOPPERS GET

One continuous experience across every channel

RETAILERS GET

Full visibility, connected attribution, and a unified team

WHAT YOU UNLOCK

One experience, every surface

No silos. No lost sessions. No starting over.

Shopper continuing a furniture purchase across devices
FOR SHOPPERS

A continuous path to purchase

Furniture is rarely a one-visit purchase. Shoppers research, compare, visit, leave, return, and decide on their own timeline. OneView makes that easy.

✓  Captures the shopper's session across phone, tablet, desktop, and store

✓  Sends favorites from the website to the nearest store for in-person viewing

✓  Saves what the shopper liked in the showroom for later online review

✓  Lets the shopper pick up where they left off, on any device, at any time

The result: a personalized path to purchase that respects how shoppers actually buy high-consideration furniture.

FOR RETAILERS

Full visibility, end to end

The old model treats online and in-store as separate businesses. OneView treats them as one, because Blueport and your POS work from the same data.

✓  Tracks every marketing and sales touchpoint across the purchase

✓  Connects website behavior to store visits and closed sales through real-time POS integration

✓  Credits the salesperson who contributed, even when the order closes online

✓  Keeps pricing, inventory, and customer records consistent across every channel

✓  Surfaces the analytics you need to invest where it pays back

The result: when the math rewards the full team instead of pitting channels against each other, the silos break down and sales increase.

Retail team reviewing connected online and in-store sales
Five steps of a furniture purchase across online and in-store channels
ACROSS THE PURCHASE

A real furniture purchase does not happen in one place

It moves across channels, devices, and weeks. OneView connects every step by integrating your Blueport site with your point-of-sale.

1

Discover online. Research collections, read reviews, save favorites.

2

Visit the store. See the product, sit on the sofa, talk to a salesperson.

3

Go home to think. Compare options and talk it over.

4

Return online. Review financing, configure options, prepare to buy.

5

Close the sale. Online, in the store, or by phone, wherever is easiest.

The result: the website knows what the store knows, and the store knows what the website knows.

See the full path to purchase

Designed around four realities of furniture retail

Local presence

Showrooms deliver what no website can. OneView extends to every location, equally.

Sales staff who matter

Track and credit the people who close the sale, no matter where it finishes.

Multi-week purchases

Designed for the way real furniture decisions get made, not 60-second checkout flows.

Big-ticket confidence

Built for tickets large enough to demand the trust a connected experience earns.

Spacious modern furniture showroom with styled vignettes

 

FREQUENTLY ASKED QUESTIONS

OneView questions, answered

 What furniture retailers ask most before connecting their website and stores.

What is OneView?

OneView is Blueport's patented Web-Store technology, U.S. Patent No. 8,983,864 B2. It connects your website to your point-of-sale system in real time, so carts, quotes, customer records, and orders move between your website and your stores.

Which point-of-sale systems does OneView work with?

OneView works with any point-of-sale system that accepts sales order injection. Most furniture point-of-sale systems do.

Can a cart started online be finished in my store?

Yes. Shoppers send a cart to their nearest store. A salesperson opens it and finishes the order.

Can a quote written in my store be finished online?

Yes. A quote written in your POS arrives as a link that loads the cart at home, so the shopper can review it and buy online.

Do salespeople get credit for online orders?

Yes. OneView credits the store and the salesperson who helped, by name or photo, even when the order closes online.

How does OneView change how I measure results?

OneView connects website behavior to store visits and closed sales. You see every marketing and sales touchpoint across the purchase, and you can invest where it pays back.

Which package includes OneView?

OneView is the top Essentials package, Essentials OneView. It includes everything in Ecom L2, plus patented OneView technology.

How long does OneView take to launch?

Onboarding runs a few months. OneView can add a few months, depending on the complexity of your business rules and your point-of-sale integration.

Make online and in-store work as one

Your customer is not shopping a channel. They are shopping a brand.

That connection holds when your website and your point-of-sale work as one. Blueport Essentials OneView is how furniture retailers make it real.

Talk to our team about bringing OneView to your business.


U.S. Patent No. 8,983,864 B2 for Blueport OneView

So powerful, it's patented.

OneView is U.S. patent-protected technology. The way it connects your website to your point-of-sale, in real time, is unique to Blueport. Refined over a decade with the industry's leading furniture retailers.

U.S. Patent No. 8,983,864 B2