• Your Merchandising Questions
• Your Marketing Questions
• Your Operations Questions
• Your Finance Questions
• Your Store Questions
• Your IT Questions
• And, for the CEO

   

Your IT questions

If you're head of technology at a retailer, we're guessing there's not much we can say on a website that will convince you of our capabilities.

We're the same way with our partners — a technology partnership is ultimately about people, work styles and capabilities, best assessed in person.

That said, we can assure you that in our ten years of experience in working with retail chains to deploy e-commerce systems, we've seen it all. We'll work with your existing infrastructure and processes and translate them into an effective e-commerce strategy.

Our goal? Use our infrastructure and experience to take what you've built online, as efficiently and robustly as possible.

Can you work with my infrastructure?

We've worked with homegrown systems and commercial packages, platforms ranging from Microsoft to Oracle to AS400s. Our platform is designed to integrate with them all, including unique customizations to your POS system you may have made to meet your unique needs.

We have a well-defined set of "handshakes" with your system to determine what is needed for e-commerce. We'll walk through this with you, and jointly decide how best to implement them.

Who is responsible for keeping the e-commerce platform “up”?

We are. Blueport Commerce provides all Hardware and Secure Hosting for your e-commerce platform, making this a more cost-effective deployment for you. In addition, we provide server hardware maintenance, expansion and upgrades as well as operating system upgrades. We also provide 24x7 support, meaning no late night or weekend headaches for you.