order tracking

Blueport Commerce offers the only online tracking tool for retailers who don't use parcel services.

Give your customers what they expect from e-commerce — the ability to track and update their order information from anywhere. This Blueport Commerce exclusive feature includes both online order management and email elements, enabling efficient and effective communications as an order is fulfilled.

Key features include:

  • Online Order Tracking – Customers can view their order status for purchases made online or in your stores.
  • Email Updates – Customers will receive automatic email order updates for their purchase like they do when ordering a book or movie online.
  • Online Customer Service – Customers can perform service functions, including changing delivery dates, changing their contact information or paying a balance due on their order.
  • Online Customer Satisfaction Surveys – Customers can complete online satisfaction surveys evaluating their shopping experience.