Custom system integration

Our platform starts with your systems. We believe that to be effective, e-commerce must integrate seamlessly with the systems you use to run your current business.

We also understand that your systems are likely not e-commerce ready, and that you may consider them a barrier to going online. This is a challenge we've faced many times before.

The Blueport Commerce platform is designed to integrate with any system — to extract what data can be found in your systems, augment it for e-commerce, then return completed e-commerce transactions to you that are indistinguishable from orders placed in your stores.

Your SKUs, your prices, your product information, enhanced and then returned as an order in your system that can be treated exactly like store orders from a fulfillment and service perspective. The result is less work, higher customer satisfaction and a reduced need to develop separate staff or procedures for online sales. E-commerce becomes another store, seamlessly integrated with your strategy, operations and reporting.

Key features include:

  • Product Sync – Our platform synchronizes your online catalog with your systems nightly, updating SKUs, relationships between items and available product information.
  • Price Sync – Online prices are pulled from your systems nightly, including sale and regional pricing if applicable.
  • Store Sync – Store locations, contact information and stock levels are updated nightly.
  • Inventory Sync – Inventory for online items is updated real-time, with real delivery dates provided to consumers based on stock, incoming purchase orders or inter-store transfers.
  • Order Sync – The status of orders is updated real-time online as you fulfill orders using your existing systems and procedures.