Fraud is rapidly transitioning from the in-store environment to the online channel given the adoption of chip cards as part of the EMV migration. We’ve got your back. While the retail industry benchmarks for chargebacks are estimated at 80bp, Blueport clients find their ecommerce chargeback rates to be 25% of the industry average.
Grow Delivered Sales
We study hundreds of signals and data points on every order and then bounce this information off of historical orders. This leads to quickly approving “good” orders and getting them into your POS system to grow delivered sales.
Detect Fraudulent Orders
Fraudsters come in all shapes and sizes. We see friendly fraud, identity theft, full-scaled fraud rings, and more. We’ve built a sophisticated fraud prevention operation using world-class tools augmented by a stellar team of fraud busters.
Reduce Customer Friction
The balancing act here is approving good orders while protecting against fraudulent activity in real-time. We know that a lengthy manual review process creates customer friction and increases the risk that customers will cancel orders and retailers will miss promised delivery dates. We get it. And balance accordingly.